How it works

Read. Confirm. Catch. Fill. Report.

Live in about a minute, no integration project. Covered AI works with the schedule you already keep and the phones your team already carries — then runs the whole loop on its own.

01 · Read

Start with a photo, if that's what you've got.

Every scheduler walks through one of three doors. No APIs, no partnerships, nothing for anyone to approve.

A

Calendar feed

Most schedulers already publish one. Paste the link — Covered AI stays current from then on.

B

Forward the email

Your workspace gets its own address. Forward the published schedule — any format.

C

Take a photo

The whiteboard, the printout, the spreadsheet on screen. One photo becomes a structured week.

02 · Confirm

A quiet "reply Y" the day before. Silence is a signal too.

Thu 6:00 pm

Covered AIHey Dani — you're on tomorrow, Friday 5:00 pm, floor. Reply Y to confirm.

6:02 pm

DaniY

6:02 pm

Covered AILocked in. See you at five.

No reply by two hours out, and your manager gets a heads-up while there's still time to act.

03 · Catch

Callouts land by text at any hour. No-shows get a phone call, not an assumption.

Any hour means any hour. Covered AI manages the shifts 24/7/365 — nights, weekends, holidays. It's never closed, because your schedule never is.

Fri 4:12 pm · call

Covered AIHi Marco, it's Covered AI for Harbor House. You're on the schedule for the barback shift that started at four and we haven't seen you — everything okay?

4:13 pm

MarcoI've been throwing up all morning — I should've called, I'm sorry.

4:13 pm

Covered AINo worries — your health comes first. You're marked out sick for tonight. Rest up; I'll check how you're feeling before Sunday.

04 · Fill

The model proposes. The code disposes.

The proposing is earned — Covered AI was trained on 200M+ real shift and hourly-work interactions, so it runs your bench the way a great manager would: right person first, right ask, right moment. Then deterministic checks clear every move before it happens.

Offers run down your bench in the order your rules allow. Before anyone is even asked, deterministic checks clear them — the AI never approves anything itself.

The model

Writes the messages

Who to ask first, how to ask, what to say when someone says no — warm, brief, human.

The code

Enforces the rules

Same role. Certifications current. No overtime exposure. No double shifts. Quiet hours respected. Every time, without exception.

05 · Report

You hear about it once, in the morning.

Sat 7:30 am

Covered AI → youMorning. Tonight's covered — 6 of 6 confirmed. Overnight: Sam's callout resolved (Jess took the line shift), one swap approved on checks. One for you: Theo's declined 3 of his last 4 Friday offers. Want me to stop offering him Fridays?

06 · The record

Every change lands in a ledger your payroll can trust.

Callouts, swaps, and backfills are recorded as they happen — timestamped, attributed, reconciled back to the schedule your pay run reads. Run the clock too and punches land in the same ledger — time & attendance is one switch away. The week always adds up.

Every shift. Covered.

Start free with 250 credits a month. Plans from $19 when you need more.

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