The autonomous agent for shift work. It takes the toil — confirming, covering, recording — and takes responsibility for the outcome. Live in about a minute.
Covered AI isn't another tool for you to work — it's an autonomous agent that does the working. It confirms every shift, catches every callout, fills every gap, and keeps every record, on its own. You hand it the schedule; it answers for the outcome.
01 · WatchEvery shift confirmed by text at T-24 and T-2. Non-response is the signal.
The loop →
02 · FillThe gap runs a ladder cleared by deterministic checks. The model proposes; the code disposes.
The checks →
03 · RecordEvery change written back to your master schedule, receipted and payroll-ready.
Write-back →
It knows how shifts get filled. It learns how yours do.
Covered AI isn't a broadcast tool with a chatbot bolted on. It's one mind, purpose-built for coverage work and trained on 200M+ real interactions around shift and hourly work, running your whole operation over text and voice — autonomously, end to end.
Born at Qwick, where 200M+ shift and hourly-work conversations — offers, pickups, callouts, confirmations — taught it how coverage actually happens: who to ask first, how to ask, what a hesitation means, when a text should become a phone call.
Every confirmation, callout, and preference lands in one memory. It notices who trades away Sundays and who picks up closes, and it gets sharper every week. Inside the engine →
Text and voice aren't separate products. A conversation that starts as a text can finish as a call, and nothing is lost in between.
One brain across every location and team you run. Each keeps its own rules and quiet hours; what it learns about your people stays inside your workspace.
Text it. Or just call it.
Covered AI answers its own phone. Add a shift from the car, move people around mid-rush, ask what's still open Saturday — say it or text it, any hour, and it's checked, done, and receipted before you hang up.
YouAdd Marco to Saturday's close, and move Jess to the morning open.
2:41 pmCovered AIDone. Marco's on Saturday five to eleven, and Jess moves to the eight a.m. open — no overlaps, both inside their hours. Want me to confirm them now?
2:42 pmYouYes. What's still open this weekend?
2:42 pmCovered AISunday brunch needs one server — two people are asking for hours, so I'll start with Priya. Everything else is covered.
Your workspace gets its own line the minute you're set up — the same number your team texts, the same brain on both. It's waiting on your Covered panel. More in Help.
Bring your own AI.
Covered AI ships an MCP server — the open standard your assistant already speaks. Connect your workspace to ChatGPT, Claude, or anything else that talks MCP, and run the schedule from the chat you already live in. Same brain, same rules: every change still clears the deterministic checks, and your team still gets the right texts.
get_workspaceadd_shiftsmove_shiftcancel_shiftoffer_gapmessage_workerrepeat_last_weekpost_to_qwick
Your workspace's MCP link lives in the app, right next to your line. Paste it into your assistant's connectors and you're done.
The clock is a text message.
Flip one switch and the same thread runs the clock: reply IN when you're in the door, OUT when you leave — the reply is the punch. Add a daily code, a location fix, or a photo check-in per location when you need proof, and the timesheet comes out flagged, fixable, and payroll-ready. No app, no kiosk, no badge.
DaniIN 4821
6:58 amCovered AIYou're on the clock — 6:58, verified. Have a good one.
3:07 pmDaniOUT — took my 30 at noon
3:07 pmCovered AIGot it. 6:58 to 3:07 with a 30-minute break — it's on the timesheet.
And because the arrival ask is also the no-show net, the clock and the coverage are one system — silence gets a nudge, then a call, then one text asking you to open the gap. The whole clock →
It notices you're hiring before you do.
The schedule is the earliest hiring signal, and Covered AI is already reading it. When the same gap keeps coming back, it suggests the hire — part-time or full-time — and one Y posts the job to the major boards, the Qwick marketplace, and a text-to-apply line. Then it screens every applicant, runs AI phone interviews you can tune to your voice, books the finalists around your real board, and keeps you in the loop by text the whole way down the funnel.
Covered AI → youFridays keep coming up short — three dinner gaps last month went to overtime or a staffing partner. Worth hiring a part-time line cook? Reply Y and I'll draft the posting.
9:22 amYouY
9:22 amCovered AIDrafted from the shape of your gaps — it's on your panel, or reply POST and it goes out everywhere.
When you say "hire Rosa," she's on the roster with her first shifts drafted. How hiring works →
Three texts moved tonight's schedule. You'll read about them at 7:30.
Shift work doesn't keep office hours, so neither does Covered AI. It runs the shifts 24/7/365 — a callout at 2:14 a.m. gets answered at 2:14 a.m., and a holiday weekend is just a weekend.
Watch Covered AI set up in a conversation, catch a callout, and run the night.
2:18 · sound on
If it has a schedule, it can be covered.
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